We’re extremely confident you’ll fall in love with your Cozy Threadz items — but if for any reason it’s not quite right, we offer a 30-day return policy for your peace of mind.
To be eligible for a return:
The item must be unused and in its original condition
Please include the original storage bag it came with
If your return arrives without the bag or is deemed unfit by our inspection team, we reserve the right to deny the refund.
Email our friendly support team at hello@cozythreadz.com
Include your order name, number, and the reason for your return.
Our Customer Service Team may ask a few quick questions to help us improve and ensure fair use of the policy.
We’ll provide you with a free return shipping label to attach to the original packaging.
Drop it off at your local post office — and that’s it!
We’re here to make sure you (and your little ones) are 100% happy — always. 💫